Deleting a Roku channel doesn't stop the charges. Here's how to cancel subscriptions on Roku via remote, website, or app, plus why some services require a different step.
You deleted the Roku channel. The app is gone from your home screen. You think you’re done.
Then your credit card statement arrives and there’s a $9.99 charge from Peacock, or Paramount+, or whatever service you just “removed.” Deleting a Roku channel doesn’t cancel the subscription. The billing keeps running in the background, and Roku has no mechanism to stop it automatically when an app disappears from your home screen.
This guide covers every way to cancel subscriptions on Roku: through your remote, through the website at my.roku.com, and through the Roku mobile app. It also covers the exceptions: services like Hulu and Disney+ that you may have signed up for through Roku but must cancel directly with the provider.
To cancel a Roku subscription, highlight the channel on your home screen and press the Star (*) button on your remote. Select Manage subscription, then Turn off auto-renew, and confirm. You can also cancel at my.roku.com/subscriptions. Deleting the channel app doesn’t stop billing. You must explicitly turn off auto-renew.
Roku runs its own billing layer. When you subscribe to a channel through the Roku Channel Store, Roku collects the payment and pays the publisher on your behalf. The channel app on your screen is just the interface. The billing relationship lives inside your Roku account.
Removing the app from your home screen disconnects the interface. It doesn’t touch the billing relationship.
Roku operates one of the largest streaming platforms in North America, with over 80 million active accounts as of 2024. Its Channel Store carries thousands of subscription channels, from niche sports networks to international streaming libraries, all billed through a single payment method tied to your Roku account. When you subscribe to a channel through Roku, the billing cycles independently of the app’s presence on your home screen. Roku’s own support documentation confirms this: removing a channel from your home screen and stopping the charges are two separate actions. The platform processes subscription charges on behalf of channel publishers and routes billing through your Roku account’s payment method, typically a credit or debit card. Cancellation has to go through Roku’s account settings. The app, the home screen grid, and the channel’s own website can’t stop the billing unless Roku explicitly directs you there. The “Turn off auto-renew” option inside the Manage subscription screen is the only action that stops future charges.
That’s why so many Roku users discover surprise charges months after thinking they’d canceled. The channel is gone from their screen, but the billing record inside Roku’s system is untouched.
One practical tip before you cancel: note your billing date first. Roku charges on the anniversary of when you originally subscribed, not on a fixed calendar day. If you cancel four days before your renewal date, you lose nothing. If you cancel one day after it renews, you’ve already paid for another full cycle. Check my.roku.com/subscriptions to see the next renewal date before you pull the trigger.
This is the fastest method if you’re sitting with your Roku device.
Step 1: Press the Home button on your remote to go to the main channel grid.
Step 2: Highlight the channel you want to cancel using the directional pad. Don’t open it; just navigate to it so it’s selected on the grid.
Step 3: Press the Star (*) button. This opens the channel’s options menu on the right side of the screen.
Step 4: Select Manage subscription. If you don’t see this option, the subscription isn’t billed through Roku. See the exceptions section below.
Step 5: Select Turn off auto-renew and confirm when prompted.
Roku sends a confirmation email to your account address. Your access to the channel continues until the current billing period ends. You won’t lose it immediately.
This process works the same on a Roku streaming stick, a Roku box, or a Roku TV with built-in software. The menus look identical across all Roku devices.
If you want to remove the channel from your home screen after canceling, press the Star (*) button again and select Remove channel. Those are two separate steps.
The my.roku.com website gives you a full list of every active Roku-billed subscription in one place. It’s faster than scrolling through your home screen when you have several channels to deal with.
Step 1: Go to my.roku.com and sign in with your Roku account credentials.
Step 2: Navigate to Manage subscriptions (or go directly to my.roku.com/subscriptions).
Step 3: Under Active subscriptions, find the service you want to cancel. The list also shows your next billing date and the amount, useful for timing your cancellation.
Step 4: Select Manage subscription.
Step 5: Select Turn off auto-renew and confirm.
The website method works from any browser on any device. You don’t need your Roku remote or even your Roku player nearby. If you’re traveling or your remote is somewhere inconvenient, this is the practical option.
The Roku app for iOS and Android includes a subscriptions manager that mirrors the website experience.
Step 1: Open the Roku app on your phone.
Step 2: Tap Account in the bottom-right corner.
Step 3: Select Payments and subscriptions.
Step 4: Tap the subscription you want to cancel.
Step 5: Select Cancel subscription and confirm.
All three methods reach the same billing record in your Roku account: remote, website, or app. Pick whichever is most convenient.
Free trials subscribed through the Roku Channel Store work the same way. Roku starts the trial, and if you don’t cancel before the trial period ends, it automatically converts to a paid subscription charged to your account’s payment method.
The cancellation process is identical: Star (*) button or my.roku.com, Manage subscription, Turn off auto-renew. You can cancel a trial anytime during the free period. Your access continues until the trial end date, and no charge goes through.
Roku doesn’t send a trial expiration reminder by default. That’s a gap worth knowing about. If you sign up for trials frequently, setting your own reminder for a day or two before the trial ends is worth the 30 seconds it takes.
A handful of major streaming services use a hybrid billing model: Roku processes the initial payment, but the service provider controls subscription management. For these services, the Manage subscription option either won’t appear in Roku’s menus or will redirect you to the provider’s website.
Services that fall into this category:
The fastest way to check who’s billing you: sign in to my.roku.com/subscriptions. If a service doesn’t appear under Active subscriptions, Roku isn’t the billing party. Log in to that service’s own account page to cancel.
If you’re canceling Hulu, our step-by-step Hulu cancellation guide covers every plan type, including the Disney Bundle complication. For Crunchyroll, which most Roku users subscribe to through the Channel Store (meaning Roku is the biller), the Crunchyroll cancellation guide walks through both the Roku path and the direct website path.
The bigger problem for most Roku users isn’t the subscription they just canceled. It’s the ones they forgot they had. A free trial for a sports package grabbed during the playoffs. A kids’ channel from two years ago. A documentary service subscribed to for one film on a slow Saturday.
Roku’s subscription list at my.roku.com will surface everything currently billed through your account. Open that page right now and scan for anything you don’t recognize or haven’t used recently. The renewal date column makes it easy to see what’s hitting next.
On average, households underestimate their monthly subscription spending by $130, according to a 2023 consumer survey by C+R Research. The Roku Channel Store is one of the easier places to accumulate forgotten charges because subscribing takes two clicks, and none of those charges appear on a shared streaming bill; each channel bills separately.
Once you’ve cleaned up old Roku subscriptions, the goal is to not let them pile up again. Ditchr is a free subscription tracker for iPhone and Android built for exactly this.
You can import your Roku billing history by uploading a screenshot of your subscription list or a bank statement PDF. Ditchr reads the recurring charges and adds them to your dashboard alongside any other subscriptions you’re tracking. From there, you see your total monthly spend, which services cost the most, and when each one renews next.
Before any subscription charges, you’ll get a reminder notification. That’s especially useful for Roku trials, where there’s no built-in expiration alert. Cancel before the renewal, and you never pay for a cycle you didn’t want.
Ditchr doesn’t link to your bank account and doesn’t cancel anything on your behalf. It shows you what’s running, flags what’s about to renew, and puts the decision in your hands. Nova, Ditchr’s in-app assistant, can answer questions about your spending if something looks off.
Get Ditchr free and run a sweep of your Roku subscriptions today.
Ditchr tracks every subscription, reminds you before free trials and renewals charge you, and helps you ditch what you don't use. Free, private, no bank login.
Get Ditchr — freeNo. Deleting a channel from your Roku home screen only removes the app. The billing keeps running until you explicitly turn off auto-renew through your Roku account. Go to my.roku.com/subscriptions or use the Star (*) menu on your remote to cancel properly.
Sign in to my.roku.com and go to Manage subscriptions. This page lists every subscription currently billed through your Roku account, including renewal dates and pricing. The Roku mobile app also shows this under Account > Payments and subscriptions.
Roku's refund policy is limited. Subscriptions that have already renewed are generally not refundable. You can contact Roku support at support.roku.com within a short window after a charge posts, but approval isn't guaranteed. Trial-to-paid conversions are not automatically refunded.
If a service isn't listed under Active subscriptions on my.roku.com, Roku isn't billing you for it. You subscribed directly through the service's own app or website. Log in to that service's account page (not Roku) to cancel.
No. Even if you signed up for Hulu or Disney+ through your Roku device, these services manage their own billing. Cancel Hulu at hulu.com/account and Disney+ at disneyplus.com/account. They won't appear in Roku's cancel flow.
Maya writes about the quiet economics of modern life — the subscriptions, trials, and auto-renewals that add up when nobody's watching. She spent six years in consumer fintech before going full-time on personal-finance writing.
